Oracle Corporation
Maximize the Value of Your Oracle Investment
Through Support Best Practices

Reserve your spot today: 1.800.820.5592 ext. 11542
Maximize the Value of Your Oracle Investment

As an Oracle Premier Support customer, you're entitled to a complete set of services to maximize your Oracle software, hardware, and engineered systems investment.

Join Oracle's Proactive Team to learn the essentials—our half-day workshop will help ensure you're taking advantage of service request best practices, My Oracle Support, and our lifecycle of proactive services. Our experts will demonstrate how to leverage Oracle's tools to simplify and streamline day-to-day operations, maximize uptime, reduce risk, lower organizational costs, and achieve higher business value.

In this hands-on session, you will:
  • Discover capabilities and tools to help you resolve issues quickly
  • Learn to prevent known problems and help keep your Oracle software and systems healthy
  • Leverage capabilities and tools to guide you through the upgrade process

Reserve your spot today: 1.800.820.5592 ext. 11542

Get Proactive Workshop

Tuesday, April 23, 2013

9:00 a.m. – 12:00 p.m.

6031 Connection Drive
Rm. 9072/9074
Irving, TX 75039
Who should attend?

Current Oracle Premier Support Customers:
  • IT Managers
  • Department Managers
  • DBAs
  • System Administrators
  • End Users
Tuesday, April 23 Agenda
9:00 a.m. – 9:30 a.m. Registration and Breakfast
9:30 a.m. – 10:30 a.m. Oracle Support Best Practices – Working Effectively with Support
10:30 a.m. – 11:45 a.m. Oracle Support Proactive Portfolio: Prevent, Resolve, and Upgrade Tools and Best Practices
11:45 a.m. – 12:00 p.m. Session Wrap-Up
If you are an employee or official of a government organization, please click here for important ethics information regarding this event.
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