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Oracle Applications. Oracle CRM and Commerce Online Forum Deliver a Superior Unified Customer Experience: Every Interaction Counts

Learn How to Connect Your Customer Interactions to Maximize Your Success. Attend the Oracle CRM and Commerce Online Forum.

To build a highly successful CRM strategy, it’s no longer enough to automate functions like sales, marketing, and customer service. You’ve got to integrate them to deliver a great customer experience—and deliver it across all channels.

Your CRM strategy represents your brand—to your customers and the world—so create an engaging experience that sets your business apart. Oracle’s best-in-class CRM and commerce solutions can help you unify the brand, buying, and service experience to make every interaction exceptional.

Join this online forum to hear analysts, customers, and Oracle experts discuss key market trends. Event highlights offer you the chance to:

  • Hear Anthony Lye, Oracle’s Senior Vice President of CRM, discuss six CRM transformations that are driving innovation and increasing customer effectiveness
  • Learn how leading companies are using Oracle CRM and commerce solutions to deliver a superior customer experience that sets their business apart
  • See what's new in the latest release of Oracle CRM On Demand, including more mobile, deeper industry support, and increased collaboration

Register now to reserve your spot for this exclusive forum.

Join us for this exclusive online forum.

Tuesday, July 12, 2011
8 a.m. PDT / 11 a.m. EDT

Featured Speakers

Anthony Lye

Anthony Lye
Senior Vice President, CRM, Oracle

Brian K. Walker

Brian K. Walker
Principal Analyst, Forrester Research, Inc.

Oracle Applications. Complete Solutions. Complete Choice.
Agenda
8:00 a.m. Keynote Webcast: Six CRM Transformations: Driving Innovation, Increasing Customer Effectiveness
Anthony Lye, Senior Vice President, CRM, Oracle
9:00 a.m. Webcast: Building a Successful CRM Strategy with Oracle’s Complete CRM
Kirk Mosher, Vice President, CRM and eCommerce, Oracle
10:00 a.m. Analyst Webcast: Powering the Cross-Channel Buying Experience
Brian Walker, Principal Analyst, Forrester Research, Inc.
Aaron Shidler, Vice President, Industry CRM, Oracle
11:00 a.m. Webcast: Maximizing the Customer Experience with Integrated Marketing and Loyalty
Melissa Boxer, Vice President, Marketing and Loyalty, Oracle
12 noon Webcast: Leverage Service to Improve the Customer Experience
Rich Caballero, Vice President, Service, Oracle
12:30 p.m. Webcast: Optimize Your Sales Team’s Performance to Drive More Revenue
Mark Woollen, Vice President, Product Strategy, Oracle
1:30 p.m. Executive Webcast: Drive the Most Sales, Marketing, and Service Success with Oracle CRM On Demand
Anthony Lye, Senior Vice President, CRM, Oracle
Register now to watch this exclusive event.
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