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November 2012


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Oracle Introduces Oracle Retail Mobile Point-of-Service

To help retailers improve customer service and increase efficiency, Oracle recently introduced Oracle Retail Mobile Point-of-Service, a mobile extension of Oracle Retail Point of Service that enables store associates to serve customers on the sales floor where the decision to purchase is made.
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New E-Tailing Group Report Tracks Rise of New Connected Consumer

Consumer purchase decisions are increasingly made or lost based on retailers’ ability to connect customer interactions and meet expectations across multiple channels, according to a new report issued by the e-tailing group and sponsored by Oracle.
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New C-Level Study Finds Most Retailers Lack Tools to Turn Big Data into Insight

Big data is a hot topic in many organizations today, but a recently released Oracle report has found that a majority of retail organizations lack the tools to tap into the full value of their growing stores of business information, with respondents reporting an average loss of 10 percent of incremental revenue as a result.
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White Paper: Oracle Access Manager and Single Sign-On

(Available through the My Oracle Support knowledgebase—login required—doc ID 1492047.1.)
This case study details the steps needed to create a single sign-on environment on Oracle WebLogic Server 10.3.6 using Oracle Access Manager This document is not meant to be a substitute for Oracle Access Manager documentation but to illustrate how Oracle Retail approached and performed its setup.

New Hot Fix Release Mechanism Documentation

(Available through the My Oracle Support knowledgebase—login required—doc ID 1433358.1.)
Oracle Retail continues to enhance its release strategy by adding an additional hot fix release mechanism called Previous Release Hotfixes (N-1 Support). Learn more and find out if you meet the documented criteria.

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Why Is Optimizing Operations So Difficult? From the Consumer Perspective.

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Oracle is interested in your feedback about the Oracle Retail product line. Please consider registering today for the Oracle customer advisory panel program. After the initial registration, you will receive a notification about selecting your areas of interest—where you can choose “Retail”. Your name will then be included as part of the invitation list for the upcoming Oracle Retail product line survey tentatively planned for February or March, 2013.

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Insight-Driven Retailing Blog

Read a recent post: What's Old is New Again

Oracle Retail Documentation Blog

Read a recent post: Announcing Two Papers Addressing the Oracle Retail Predictive Applications Server Oracle Fusion Client

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The Forrester Wave: Point of Service, Q2 2012 (June 2012)

White Paper: Gain Actionable Insight—As Part of Your Experience Platform

White Paper: Consumer Views of Live Help Online 2012: A Global Perspective

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Finish Line Selects Oracle Retail Merchandising, Planning and Stores Solutions to Support Growth

SurfStitch Extends Oracle ATG Web Commerce to Support Business Growth and International Expansion

Deli XL Implements Oracle ATG Web Commerce to Grow Online Initiatives and Enhance the Customer Experience

New Report: Consumer Purchases Rely on Connected Experience

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Oracle Retail Asset and Centralized Knowledge Portal (the RACK)

Welcome to the RACK, a comprehensive collection of informative resources and discussions about Oracle’s best-in-class retail solutions. Visit to learn, collaborate, and connect through tools such as multimedia presentations, live chat sessions, and solution documentation. Registration unlocks an engaging experience throughout the entire Oracle Retail footprint.

Oracle Retail Community
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Oracle Retail Training

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Oracle Day 2012

Coming to a city near you.

Oracle OpenWorld Latin America

December 4–6
São Paulo, Brazil

Find an Oracle Event Near You

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