Oracle Fusion Middleware Edition
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Oracle Fusion Middleware Helps Companies Cross “the Cloud Chasm”

As enterprises increasingly adopt cloud-based technologies such as software as a service (SaaS), they face the challenge of uniting those applications with their on-premises systems. “Those cloud applications cannot exist in a vacuum,” points out Alex Andrianopoulos, vice president of Oracle Fusion Middleware product marketing. “They need to talk with systems in the home datacenter.” The question is, how do companies build collaborative and integrated business systems when one application resides in the datacenter and another in the domain of a third-party provider? “We’ve identified five challenges that many companies confront when they add cloud applications to their IT portfolio,” says Andrianopoulos. “Fortunately, there are several helpful Oracle Fusion Middleware products for companies confronting the cloud chasm.”

Challenge 1: Filling the data shell. Your company has just signed up for CRM software as a service, but that application cannot start from scratch. You must identify and migrate vital existing information about customers, partners, and suppliers from the on-premises world to the cloud application. Oracle Data Integrator and Oracle GoldenGate are the answer. “They work in tandem to extract appropriate information from on-premises applications such as older CRM or mainframe applications, transform that data into the appropriate format, and load it into the SaaS application in the cloud,” says Andrianopoulos.

Challenge 2: User provisioning. Once a system is ready to go live, your company must then provision it for appropriate users, a process that involves more than a user ID and password. “You also need to make sure that the users see the appropriate data,” says Andrianopoulos. Manually provisioning users is tedious work, and it also means more work as statuses change—a sales person changing regions, for example. Fortunately, Oracle Identity Management works in the cloud just as well as it does with onsite systems. Is a sales associate changing regions? “Oracle Identity Management will handle it automatically as the changes hit your HR application—both on premises and in the cloud,” says Andrianopoulos.

Challenge 3: Single sign-on. Larger companies tend to use single sign-on systems that let users avoid signing onto multiple systems individually, but you must make sure your software can also handle cloud applications. For example, Oracle Access Manager will manage user sign-on requirements on any appropriate application, in the cloud or on premises.

Challenge 4: Data synchronization. As users modify data in the SaaS application, those changes must be reflected in on-premises applications—and vice versa. For example, an address change that has been entered into a cloud-based CRM program must be propagated to the shipping application in the datacenter. Here, companies can turn to Oracle SOA Suite to address integration at the transaction level, while Oracle GoldenGate can do it at the data level. “The two technologies come together to solve this fourth challenge,” says Andrianopoulos.

Challenge 5: Cross-application business processes. Business processes often flow across a number of applications. For example, the simple process of taking and fulfilling a customer order can span CRM, general ledger, accounts payable and receivable, inventory, and shipping. Therefore, business processes must seamlessly connect to applications at both the cloud and datacenter level. In this case, the link is Oracle BPM Suite. “It enables you to consider cloud applications as peers to on-premises applications, and as transparent executors of business process tasks,” says Andrianopoulos. “The complexity is hidden to the user.”

Learn more about what Oracle Fusion Middleware can do for your business.

Watch the full video series on Crossing the Cloud Chasm today.
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