Human Capital Management Edition
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Avoid SaaS Service Shortcomings with Oracle Fusion Human Capital Management

Providers of cloud-based human capital management (HCM) services often cobble together solutions using software and back-end infrastructure resources without fully understanding how well the service will perform from an end user’s perspective, according to Rani Urbas, an Oracle executive who specializes in Oracle Fusion Human Capital Management. “It’s important to understand that you have to design your solution on the stack you’re going to deploy it on,” she adds, noting that this is an underlying design philosophy for Oracle’s new HCM platform.

Urbas included design problems in her list of the top three shortcomings organizations should watch out for when evaluating cloud services providers. She offers her comments in the on-demand video “Oracle Fusion HCM—Game-Changing HR: Cloud Without Compromise,” part of a new series devoted to Oracle Fusion Human Capital Management.

Also in the series is “Oracle Fusion HCM—Game-Changing HR: Extensibility and Configurability,” a segment in which Oracle’s Humair Ghauri discusses the biggest compromises organizations make when choosing a SaaS vendor and why application extensibility and flexibility are so important for SaaS-based HCM solutions.

What to Watch For
To avoid SaaS shortcomings, end users should ask service providers to explain their capabilities for updating and extending their HCM solutions to meet each customer’s changing business requirements, Urbas says. In addition, she advises organizations to evaluate the long-term viability of the service by asking questions about security, compliance, disaster recovery, and business continuity.

Extensibility Is Essential
Ghauri expands on these topics in his discussions about extensibility— the ability of a SaaS-delivered service to accommodate the unique and changing needs of individual HCM organizations. Oracle Fusion Human Capital Management gives customers the flexibility to tailor the solution to their own business processes, he explains. “With Oracle’s notion of extensibility, everything is upgrade-safe in Oracle Fusion HCM,” he says. “So anything you touch at a business process level, at a page-layout level, or at a data level, we protect all that during the upgrade process,” he explains.

View these and other videos in the series Oracle Fusion HCM—Game-Changing HR.
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