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Major Initiative Enhances Value and Effectiveness of Oracle Retail Documentation

From some 100 white papers to a complete set of implementation guides, Oracle Retail has just completed a major initiative to deliver content that maximizes the value of customer investment in Oracle Retail solutions.

"We found that both partners and retailers were missing key content because it was too far 'under the hood'," explains John Gray, chief technology officer and vice president, Software Development, Oracle Retail. "We also wanted to do a better job communicating how they can benefit from both the latest releases as well as all acquisitions, from Retek to ATG."

Key to the initiative, says Gray, was to take an "enterprisewide approach." That is, instead of creating one-off documents, Oracle Retail looked at the totality of its documentation, filled in key gaps, made content more transparent and navigable for all users—and created vital new documents to give a global view of all Oracle Retail's offerings and how they work together.

In particular, the initiative included the following goals.
  • Provide complete and comprehensive implementation guides for every product
  • Call out enhancements and new functionality that benefit current customers
  • Provide clear information about new products—including acquired products—and how they integrate with the rest of the Oracle Retail suite
  • Ensure that relevant content is easier to find
Key New Documents
New implementation guides by product are available here.

To check out key new offerings that provide an enterprisewide view of Oracle Retail, log in to My Oracle Support and search on the IDs below.

Note that samples of the Oracle Retail reference model and the Oracle Retail reference architecture are also available in the Welcome area of the new Oracle Retail resource center, The RACK.

Quick Start Guide to Oracle Retail Documentation (1145078.1)
This guide is designed to help retailers and partners find Oracle Retail documentation.

Oracle Retail Reference Model (1145264.1 and 1348862.1)
Get an overview of the Oracle Retail reference model, a collection of established retail processes that support the implementation of merchandising, stores, planning, and supply chain products. The processes help guide business and implementation teams through common business situations and functionality considerations.

Oracle Retail Reference Architecture (1313281.1 and 1330740.1)
Understand the Oracle Retail reference architecture, which offers a standard set of models that correspond to the Oracle Retail applications' platform architecture, to help reduce risk, speed implementation, and focus efforts on creating a maintainable and supportable implementation.

Oracle Retail Enhancements Summary (1088183.1)
This document summarizes the major changes for all the Oracle Retail products in a base release, including functional, integration, and technical enhancements.

Oracle Retail Infrastructure and Integration Compatibility Spreadsheet (857142.1)
This document provides a detailed list of the infrastructure recommended for running each Oracle Retail product and the integration among Oracle Retail products.

Index of Noteworthy Oracle Retail Knowledge Base Articles (989300.1)
This document is an enterprisewide list of development-driven supplemental documentation published by Oracle Retail.

Case Study: Creating a High-Availability Environment for Oracle Retail 13.2 (1311392.1)
This case study describes how a high-availability Oracle Linux grid computing environment can be configured to support Oracle Retail applications.

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