INFORMATION INDEPTH NEWSLETTER
Oracle WebCenter Edition
Oracle Corp
September 2012 Stay Connected: LinkedIn Facebook Twitter Blog Youtube
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Oracle WebCenter in Action: Real-World Implementations That Drive Engagement

It is harder than ever to engage customers. With the advent of Web, mobile, and social technologies, customers have unprecedented power and influence over their relationships with brands. And increasingly, this new paradigm is extending to employees, partner, and supplier relationships as well.

As a result, today's constituents increasingly expect brand experiences that are
  • Personalized and relevant. You must demonstrate that you understand their interests, preferences, and past interactions.
  • Social and interactive. It’s no longer acceptable to have a static, one-way dialogue.
  • Rich and engaging. They expect a rich, engaging, consistent experience across all channels, including Web, mobile, social, in-store, and call centers.
In response to these challenges, Oracle WebCenter provides the industry's most complete engagement platform. How? By bringing together a portfolio of industry-leading portal, Web experience management, content management, social, and collaboration technologies—all in a single product suite.

Oracle WebCenter in the Real World
To show how real-world Oracle WebCenter customers and partners have successfully built next-generation engagement platforms, Oracle has a launched a new Webcast series, Oracle WebCenter in Action, which showcases Oracle WebCenter implementations in action in the real world.
  • Canadian Partnership Against Cancer. To ensure the widest possible access to knowledge, resources, and tools, this independent, not-for-profit organization teamed with Oracle partner Apps Systems to implement Oracle WebCenter to provide visitors with a single repository and a one-stop shop for cancer-related information. It allows business users to manage and control their Web presence, and it enables registered users to connect and quickly access the critical information they need.
  • Qualcomm. In order to provide a seamless Web experience for its customers, Qualcomm—the world leader in next-generation mobile technologies—teamed with Oracle partner Keste to deliver an integrated self-service portal. The successful implementation gives users a single view of all processes, thereby increasing customer satisfaction, speeding customer on-boarding, and improving ROI.
  • Hitachi Data Systems. A leading global provider of storage solutions for enterprises of all sizes, Hitachi needed a better way to manage its multilingual Web content across the globe. The company teamed up with Oracle WebCenter and Oracle partner Lingotek to successfully control their global Website footprint.
Learn more and view the entire Webcast series.

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