Oracle Information InDepth

ORACLE WEBCENTER EDITION

Oracle
Oracle

Stay Connected

Oracle on LinkedIn Oracle on Facebook Oracle on Twitter Oracle Blog Oracle on Youtube

March 2013

Subcribe Subscribe Share Forward
 

Back to the main page

New Independent Analysis Finds Financial Benefits of Strong Employee Engagement

In a new report, “Employee Engagement Benchmark Study 2013,” leading consulting and research firm Temkin Group finds clear connections between strong employee engagement and increased productivity, higher-quality customer experiences, and better financial performance.

Drawing on surveys of more than 2,400 US employees at for-profit companies, the report's authors conclude that "highly engaged employees try harder, recommend the company, help others, and take less sick time."

Engagement, Productivity, Profitability
To gauge employee engagement, Temkin asked respondents the degree to which they agreed with the following statements.

  • "I understand the overall mission of my company."
  • "My company asks for my feedback and acts upon my input."
  • "My company provides me with the training and tools I need to be successful."

The report finds that engaged employees are more productive. "Across an array of activities, engaged employees demonstrate more commitment to their work. For example, they are more likely to work after their shift ends, help someone at work, and make recommendations for an improvement at the company," write the report's authors.

Beyond productivity, the report also finds a clear correlation between employee engagement and customer experience. At companies with customer experience levels above their industry's average, 75 percent of employees are moderately or highly engaged, compared with 34 percent at other companies.

Given the link between productivity and customer experience, it is not surprising that employee engagement is also associated with strong financial performance. "75 percent of employees in companies with strong financial results are highly or moderately engaged, compared with only 47 percent of underperforming companies," write the report's authors.

Engage Employees with Oracle WebCenter

"The Temkin report offers compelling, measurable evidence for the bottom-line value of employee engagement," says Christian Finn, senior director of product management, Oracle WebCenter. “And each of the four pillars of Oracle WebCenter provide leading-edge solutions to drive that engagement." Those four pillars are the following.

Oracle WebCenter Sites. Provides contextually relevant, targeted, and interactive online experiences across Web, mobile, and social channels—to employees as well as customers and partners.

Oracle WebCenter Portal. Provides employees with intuitive self-service portals, Websites, and integrated application dashboards. Employees can access relevant content faster with personalized solutions and integrated social tools.

Oracle WebCenter Social. Drives employee collaboration through natural conversations using fully integrated social tools including blogs, wikis, ratings, tagging, reviews, polls, and forums.

Oracle WebCenter Content. Ensures employees have quick access to the most-relevant content by removing content silos and ensuring availability of the most current documents, images, and rich media files.

Read the Temkin Group report “Employee Engagement Benchmark Study 2013.”

Find out more about how Oracle WebCenter can drive employee engagement.

Back to Top
 
 

Please send questions or comments to newsletter_feedback_us@oracle.com.

This document is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission.

Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group.

  Hardware and Software, Engineered to Work Together Contact Us | Legal Notices and Terms of Use | Privacy Statement
 
Oracle Corporation

NSL100164903

Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States

Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.

Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.