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July 2014



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New Wins Raves: Re-Engineered for Personalized Buyer Journeys

Oracle has launched a next-generation version of The new site is getting high marks from the industry, including a #1 ranking among the world’s biggest software websites from the highly respected analysts at siteIQ. To create the new site, Oracle orchestrated a range of leading-edge Oracle technologies, including Oracle WebCenter Sites.
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Survey Reveals Rising User Expectations for B2B Interactions

A new Oracle survey released in May 2014 finds that business-to-business organizations are under increasing pressure to adopt the kinds of commerce best practices already sweeping business-to-consumer organizations. Find out where to read the survey results, along with a host of other customer experience (CX) resources available from Profit magazine’s special report on CX.
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Andy Kershaw

Meet the Oracle WebCenter and Oracle Business Process Management (Oracle BPM) Team: Andy Kershaw, Senior Director of Oracle WebCenter, Oracle BPM, and Oracle Social Network Product Management

To help readers get to know the Oracle WebCenter team, we turn the spotlight on one of its members in every issue. This month, meet Oracle WebCenter, Oracle BPM and Oracle Social Network Senior Director Andy Kershaw.
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Customer Experience Drives Celcom’s Transformation

Celcom, the fastest growing telco in Malaysia, aims to be #1 by 2015. To achieve this, a major IT transformation was needed. The company started its journey by asking "What experience do we want to deliver to our customer?"

Watch more Oracle WebCenter videos.

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Superior Self-Service Portal Solutions

Would you like to deliver a superior multichannel self-service experience to your employees, customers, citizens, and partners? Oracle WebCenter Portal streamlines access to information, data, processes, and applications to better engage your end users.

Eliminate Paper in Daily Processes and Save Money

Discover the key reasons that you should begin using Oracle WebCenter Content and Oracle WebCenter Imaging solutions to reduce costs, improve transactional processes, reduce human error, improve security, and adhere to information governance requirements.

Put Your Content to Work

Are you making the best business decisions based on accurate information? Is important business information buried where it cannot be used? Oracle WebCenter Content helps companies like yours get information under control and make better decisions.

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The Internet of Things Is Really the Internet of People

The Top Four Key Concepts Driving Digital Transformation

Building Advanced Self-Service Portals

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Introducing Oracle Business Process Management Suite 12c

The new release of Oracle Business Process Management Suite 12c not only helps businesses optimize and automate processes, but it focuses on building connections that will drive engagement to help companies innovate and transform. Learn how successful digital businesses enable rich, multichannel digital experience for customers and employees.

The Digital Experience: A Connected Company’s Sixth Sense

To stay ahead of the competition, your business must become a connected company—one that is deeply engaged with customers, employees, and partners. Hear from thought-leader and author Dave Gray as he discusses how connected companies enable a digital “sixth sense” that seamlessly connects people to their devices and the things around them. Find out what this blurring of lines between the digital and physical worlds means to your company and customers.

Delivering Moments of Engagement Across the Enterprise

Discover how leading organizations are extending and mobilizing digital experiences for their customers, partners, and employees. This webcast provides an overview of the key best practices for powering the high-value moments of engagement that deliver business value, as well as the leading business opportunities and challenges that exist for enterprisewide mobility to fuel multichannel experiences.

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Jagran Prakashan (JPL) is one of India's premier media and communications groups and has 300 locations across 15 states. JPL was using multiple systems to manage its business processes and did not have a centralized repository for sharing documents across the organization. The company relied on e-mail to disseminate up-to-date company information, which often omitted employees. It was also time-consuming and difficult for managers to track the status of ongoing assignments or projects because collaboration and document sharing was inefficient and ineffective. With diverse businesses and geographic locations, JPL needed to implement a centralized and user-friendly enterprise portal to improve document sharing and collaboration and increase business agility. The company implemented Oracle WebCenter Portal to create a dynamic, secure, and intuitive self-service enterprise portal to improve the user experience and increase operating efficiency. It improved staff productivity by 40 percent, accelerated new IT projects by up to 4x, boosted staff morale, and increased business agility. Learn more.

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Bezzotech is a Minneapolis-based Oracle WebCenter solution provider with more than 13 years of experience assisting customers. Bezzotech provides professional services, support, training, and add-on products for Oracle WebCenter. Bezzotech’s industry experience includes government, healthcare, banking, transportation, technology, oil and gas, and industrial products. Bezzotech has developed connectors to third-party applications that further enhance its Oracle WebCenter offerings, including CoSign Digital Signature Connector, Lingotek Translation Management Connector, and an Oracle WebCenter Sites connector. Find out more by visiting Bezzotech’s website.

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Oracle Launches Oracle Business Process Management Suite 12c

Cox & Kings Opts for Oracle Technology to Manage Content Deluge

Oracle Becomes the Second-Largest Cloud SaaS Company in the World

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Profit Magazine on Facebook

Go to where the conversation lives. Connect on Facebook with Profit, Oracle's publication for the enterprise class, business leaders, and decision-makers. Be a part of our growing community and network with colleagues around content directly from Profit, as well as exclusive content found only here. Join us. Interested in content from Profit? Get a free subscription today.

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Oracle User Groups: Join Today

More than 900 independent user groups focus on products, technologies, applications, and industries and provide dynamic forums for customers to share information, experiences, and expertise. Find the one that's right for you.

Oracle User Groups
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New! Keep Your Oracle Knowledge Current with Oracle’s Learning Streams

Get a full year of unlimited access to hundreds of fresh video training sessions delivered by Oracle experts, plus connect live with Oracle instructors for questions when you subscribe to the Oracle Fusion Middleware learning stream. Watch this video to learn more about the new learning streams.

For a limited time, save 50 percent when you order a learning stream with any other Oracle classroom, live virtual class, or training on demand course. Subscribe today!

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Oracle University Preconference Training Event

Don’t miss this exclusive opportunity to get accelerated Oracle training from community experts. Oracle University is a one-day training event held on Sunday, September 28 at Golden Gate University from 9:00 a.m. to 4:00 p.m. It includes accelerated Oracle training in a seminar-style format taught by Oracle University instructors, community experts, and Oracle engineers. It is an excellent opportunity for you to get in-depth training on hot Oracle topics while you are in town for Oracle OpenWorld. View the session details and register here.

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Oracle OpenWorld

September 28–October 2, 2014 │San Francisco, California
Session abstracts are now live. Early bird pricing continues through July 18.

Find an Oracle Event Near You

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