Communications

Converged Fulfillment for Business Services

SOLUTION DESCRIPTION

Oracle Communications Converged Fulfillment for Business Services streamlines and automates key service fulfillment processes in the delivery of bundled business telecommunications services over multiple technologies. Only Oracle offers a solution that delivers fast time to revenue, efficient and scalable operations, an empowered customer experience, and lower total cost of ownership. It provides:

A configurable, convergent platform with pre-built support for business telecom services
Flexible service order management supporting in-flight order changes
A policy-driven provisioning engine supporting complex Moves/Adds/Changes/Deletes (MACDs)
End-to-end service views and service configuration assurance

Oracle Communications Service Fulfillment solutions are at the forefront of leading OSS transformation in Tier 1 telecom service providers around the world. More than 170 global service providers—including AT&T, Bharti, BT, Cable & Wireless, China Telecom, Colt, Oi, OTE, Singtel, Telekom Malaysia, Telenor, Telstra, Vodafone and others—use Oracle Communications Service Fulfillment solutions to efficiently launch and deliver communications services over traditional and next-generation mobile and IP-based networks.

KEY PRODUCTS

Complementary Oracle solutions include Oracle Communications Rapid Offer Design and Order Delivery and Oracle Communications Network Intelligence.

ONLY ORACLE OFFERS SIGNIFICANT BENEFITS

Business Driver	Oracle Enables You to
Speed time to revenue	Rapidly launch new converged business services using an extensible, service-agnostic fulfillment platform Minimize development using a metadata-driven architecture with reusable service components for fast service launches Maximize fulfillment automation for shorter order cycle time
Operate in an efficient, scalable manner	Streamline workgroup interactions and automate repetitive tasks for improved accuracy and throughput Automate processing of complex MACDs across multi-vendor networks using policy-based activation Support growing order volumes for complex business services without growing headcount
Deliver an empowered customer experience	Enable customer self-care through end-to-end service views and fully automated lifecycle management of complex business services Measure and meet customer SLA commitments with end-to-end order statistics and service configuration assurance
Reduce total cost of ownership	Reduce development, maintenance, and integration costs with a single convergent platform Minimize customization and maintenance costs through a configurable solution with extensive out-of-the box functionality and multi-vendor support Require only one skill set to improve resource productivity and efficiency