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- Campus Technology Article: Miami University Implements CRM for Student Recruitment and Communications, October 2011 (PDF)
- Converge Magazine Article: Universities Refine Mobile Strategy, August 2011 (PDF)
- Computerworld Article: CRM systems: Unitec and Localist adopt different strategies, Unitec Institute of Technology, Aukland, NZ, November 2011
- Profit Magazine Article: Managing the Virtual World, Lawrence Livermore National Laboratory, November/December 2011
- Profit Magazine Article: Servers on the Cutting Edge, Harvard Medical School, September/October 2011
- Profit Magazine Article: Positive Identification, State University of New York, January/February 2011
- "A Good Match: Scholarship Funds Matching Tool at the University of Michigan"
Campus Technology Interview with University of Michigan's John Gohsman, Director, Michigan Administrative Information Systems
- Campus Technology Magazine: Students as Customers: Managing the Lifelong Relationship with PeopleSoft CRM for Higher Education (PDF)
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