Remote Infrastructure Monitoring

OFFERING DESCRIPTION

In a world where competition, market dynamics and cost concerns drive IT strategies, remote infrastructure management is a viable option for reducing costs and improving service levels.

PrimeSourcing Technology Services offers a range of Remote Infrastructure Management (RIM) services to help financial institutions meet their IT infrastructure management requirements in tune with their resource concerns and business priorities. The service offering delivers Infrastructure Support Services and an enhanced competitive advantage to our end users by delivering more value.

Remote Infrastructure Management (RIM) addresses all IT infrastructure needs of an enterprise. The service offering aims at offering well managed Infrastructure Support Services and an enhanced competitive advantage to our end users by delivering more value. The service has helped many global enterprises reduce their infrastructure management costs and served as a gateway to expertise. RIM services are delivered through our state-of-the-art NOC centers in India which are compliant with global best practices. RIM proactively monitors and manages various IT components for seamless execution of IT operations at the user end.

Global financial institutions can leverage on our RIM service offering for:

 

  • Cost effective solutions with reduced cost of ownership
  • Proactive monitoring and management on a 24x7x365 basis across heterogeneous environments
  • Rapidly responding to business needs on mission critical applications
  • Extending real time reports to correlate business and technology planning
  • Accessing real-time data through dashboards

KEY OFFERINGS

Our RIM service offering includes IT Infrastructure lifecycle monitoring and management driven by benchmark delivery and support model. The components proactively monitored for performance and availability are:

  • Operating Systems
  • Database
  • Enterprise application
  • Network and security
  • Mainframe
  • Storage