Across the world, banks and financial institutions are transforming themselves to address new market challenges and to optimize their offerings for greater cost efficiency and profitability. Islamic banks are no different. Forced to provide differentiated customer service, scale up operations to meet global competition, and grow market share to increase their customer base, Islamic banks are reinventing their business models. Adding to this is the constant need to remain compliant with Sharia law.
Conventional banks, too, are beginning to make inroads into Islamic banking, while expanding their offerings and reach. As Islamic banks grow, Oracle technology is increasingly becoming a key enabler for future business.
State-of-the-art customer-centricity, offering a single, consolidated view of the customer, regardless of the number of segments and services utilized
Multilingual support for better customer servicing and personalized services
Reduced operational costs accrued through straight-through-processing and automated exception handling
24x7 processing, offering the highest levels of availability for large volumes of transactions
High scalability, supporting consistent growth in both the number of users and the number of transactions