Customers across the world expect banks to provide them with a variety of services, using the latest technology, through multiple channels. Competition in the banking domain is intense. Banks are facing the challenge of transforming their business to meet customer needs, as well as complying with frequently changing and new regulations.
Oracle FLEXCUBE helps banks implement the latest technology, allowing customers to have a seamless experience across channels. In addition, new dashboards help bank customers track and analyze their transactions using spend analysis, alerts, and reminders across portfolios. A 360=degree view of the customer profile permits knowledge workers to intelligently track customer behavior and instantly pursue cross-sell and up-sell opportunities.
Banks can bring down infrastructure costs by running Oracle FLEXCUBE on Oracle Exadata, Oracle Exalogic, and Oracle SPARC SuperCluster T4-series servers. This helps large and growing retail banks meet the challenges of handling high volumes, and equips them with solutions to extend their customer reach, improve profitability, and increase levels of service.
Oracle FLEXCUBE Open Development Tools allow banking IT staff to create, modify, and test user interface, business logic, and integration, enabling banks to adapt to changing business expectations. Using Oracle FLEXCUBE Open Development Workbench for Direct and Mobile banking, banks can eliminate multiple device upgrades and provide an integrated approach to deploying functionalities across platforms.
Oracle FLEXCUBE helps retail banks:
Improve customer service through a seamless customer-facing interface across multiple channels
Improve business intelligence with decision support capability, providing better cross-sell and up-sell opportunities
Reduce operating costs through easy system integration and qualification on multiple servers