Customers are using the internet more and that is making it imperative for traditional brick-and-mortar banks to establish themselves in the virtual space. With ease of service and accessibility of information (including the demand for 24x7 access), banks are moving toward virtualization by offering services on the Internet. Banks have an opportunity to move customers using these virtual channels beyond transactions to investment and ultimately portfolio management capabilities. The challenge banks face is to introduce differentiated products to respond to and exceed customer expectations, and improve return on investment in a highly mature and competitive landscape.
Oracle FLEXCUBE Direct Banking addresses these challenges and allows financial institutions to serve customers in a virtual environment, differentiate themselves from the competition, and drive additional revenue in the context of demanding market conditions
KEY BENEFITS OF ORACLE FLEXCUBE SOLUTION FOR INTERNET BANKING
Strong integration capabilities with the back office allows financial institutions to offer truly integrated services to customers across multiple delivery channels.
Offers a 360 degree view of customer relationships and transactional information across channels.
Consolidated customer portfolio views from the wealth management solution allows financial institutions to quickly respond to customer needs.
Support for a wide range of investment products with order origination capabilities for equities, mutual funds, bonds, futures, options, structured products and alternatives
Open standard framework to facilitate middleware and point-to-point connectivity across the enterprise
Helps expand business across geographies through an integrated multi-country solution that supports banking operations in multiple currencies and languages including support for local languages, double-byte character languages such as Japanese and Korean. It also supports multicurrency transactions. Currency rates received from either the host or popular rate feeds are stored in the local database of the solution and used for multicurrency transactions.
Superior architecture design and performance optimization delivering high throughput and superior concurrent user ratings. The architecture operates across platforms and performs identically-regardless of hardware, operating system, and third-party tools. It is highly scalable and provides standard load balancing of channel and application servers. The architecture adapts to an increased workload-without compromising on performance- while minimizing additional investment in hardware.
Mitigated fraud and phishing risks by addressing all aspects of internet banking security, at both the transmission and application levels. The solution offers advanced transmission security features to resolve issues of mutual authentication, message privacy, and data integrity. Application level security features address the issues related to restricted access, non-repudiation, replay attacks, session management, and the overall security of the application.
Leading Fraud Prevention and Authentication Security Solutions Integration - Integration with third-party solutions, such as Oracle Adaptive Access Manager, RSA, VeriSign, VASCO, and PortWise, provides superior protection for businesses and their customers through strong yet easy-to-deploy multifactor authentication and proactive, real-time fraud prevention.
KEY PRODUCTS IN ORACLE FLEXCUBE SOLUTION FOR INTERNET BANKING