| Benefits | Descriptions |
| Ensure Quality of Care and Patient Safety | - Improve the accuracy and availability of clinical information
- Gain insight into patient conditions, treatments, and outcomes achieved
- Increase insurers' understanding of customers, market, and distribution
- Ensure security and privacy of patient information with comprehensive data protection
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| Attract and Retain the Healthcare Workforce | - Fill clinical staff vacancies with the best-qualified individuals
- Develop and retain a highly competent, professional workforce
- Reduce human capital management costs
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| Mitigate Costs and Comply with Regulations | - Reduce the cost of hospital supplies and agency labor processing
- Comply with healthcare-specific regulations
- Consolidate multiple systems and pool resources to obtain economies of scale
- Improve utilization of appropriate healthcare resources
- Deliver financial and operational business transparency
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| Mitigate Costs and Improve Service Levels | - Reduce the cost of hospital supplies and agency labor processing
- Understand cost of treatments to drive business planning
- Pool resources to obtain economies of scale and redirect savings to frontline care
- Improve utilization of appropriate healthcare resources
|
| Respond to Market Opportunity | - Rapidly deploy new products and new channels
- Implement complete, end-to-end business processes that can be rapidly deployed internally and to distribution partners and customers
- Leverage existing infrastructure investments while enabling a state-of-the-art architecture
- Manage product lifecycles and programs in a cost-effective and timely manner
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| Efficiently and Cost-Effectively Meet the Needs of Service Member Subscribers and Partners | - Introduce defined processes and information that meet service requirements at the lowest cost
- Leverage common insurance data and end-to-end service processes
- Deliver a comprehensive view of member services and resources
- Effectively manage relationships between payers, providers, brokers, and members
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| Meet Management and Regulatory Requirements | - Implement defined processes
- Gain a transparent and complete view of the business
- Easily configure process controls, providing access to all of the data necessary for a complete view of the business
- Meet analytical and reporting requirements
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Healthcare
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