Software Companies

WHY ORACLE

ONLY ORACLE DELIVERS KEY FUNCTIONALITY

Why do 22 of the top 25 software companies run Oracle applications?
Oracle's solution for software companies enables you to provide provide world-class customer service and efficient sales operations, while helping to ensure perfect ordering, fulfillment, and revenue recognition. With Oracle's comprehensive and integrated software, you can improve your ability to cross-sell and up-sell by centralizing customer information, as well as enhance the customer experience across all channels.

Oracle also delivers a range of market-leading Java runtimes for use across servers and desktops and across mobile, TV, Java Card, and other embedded devices. With Oracle's broad portfolio of industry-leading tools, developers and designers can deploy secure, scalable services with rich and expressive client-side interfaces to just about any network-connected device.

Oracle’s solutions run on our complete portfolio of Sun servers, storage, software, and networking products, which are engineered to work together to deliver record-breaking performance, simplified management, and cost-saving efficiencies.

  • The world's leading CRM with industry-specific sales methodologies
  • Unique integration of install base to up-sell opportunities
  • World-class analytics-driven marketing segmentation
  • Oracle iStore with integrated business processes
  • Market-leading multichannel order processing
  • Best-in-class configurator with integrated pricing and billing capabilities
  • Holistic view of the customer, with licenses and services rendered with role-based access and rules-based revenue recognition
  • Industry-leading CRM service suite for software companies
  • Marketing Trade Promotions Management (TPM) that allows planning and tracking of promotional activities with integration of TPM with Oracle Demantra Predictive Demand Planning
  • Fully integrated skill-based project management including billing, accounting, and travel and entertainment expenses
  • Developer tools and Java runtimes that speed development and enable deployment across a full range of devices

KEY PRODUCTS FOR SOFTWARE COMPANIES

ONLY ORACLE OFFERS THESE SIGNIFICANT BENEFITS TO SOFTWARE COMPANIES

Business Drivers Oracle Enables You to With These Product Capabilities
Optimize Sales and Marketing
  • Drive solution-based selling through innovative bundling of licenses and services
  • Leverage the software upgrade process to drive effective up-sell and cross-sell
  • Identify target white-space market by segmenting customers on the basis of software license and usage
  • Opportunity Management and Account Planning
  • Customer Profiling and Asset Based Tacking
  • Market Segmentation and Analytics
Ensure Perfect Ordering, Fulfillment, and Revenue Recognition
  • Capture license and service orders across multiple channels
  • Configure licenses and services into customer-specific solutions and invoice customers using contract-based pricing
  • Recognize revenue in compliance with VSOE carve-outs and support for SOX
  • Order Capture and Order Management
  • Configurator, Sales Contracts, and Advanced Pricing
  • Financials and Internal Controls Manager
Deliver Superior Customer Service and Support
  • Obtain a complete view of the customer that integrates licenses and services with usage and suppor
  • Deliver true "my.com" service based on up-to-the-minute customer-license profile
  • Deploy the right technical and functional resources at the right time during the software lifecycle
  • Customer Data Hub and Business Intelligence
  • Customer Call Center, Self Service, and Oracle Fusion Middleware
  • Oracle Projects and Siebel Service


OTHER HIGH TECHNOLOGY SEGMENTS