Oracle Documaker Enterprise Edition

Oracle Documaker Enterprise Edition is the next generation of the leading Enterprise Document Automation (EDA) solution that dynamically creates, manages, and delivers adaptive enterprise communications—when and how customers and stakeholders want them—through rules-driven document lifecycle automation to improve efficiency and reduce cost.

Oracle Documaker Enterprise Edition enables insurers to dynamically create, manage, publish, and deliver adaptive enterprise content throughout the insurance business lifecycle—across all locations and lines of business. It offers a cost-effective way to address the design, production, and multi-channel delivery of a broad spectrum of documents, from highly structured transactional documents delivered in high-volume batch to highly personalized, interactive correspondence delivered on demand. Oracle Documaker Enterprise Edition delivers rules-driven document lifecycle automation for improved customer satisfaction, business agility, efficiency, and reduced costs.

Learn More: Visit Alamere Insurance to see how Oracle Documaker can be used to dynamically produce and deliver adaptive enterprise communications that can transform the way you communicate with and service your customers. Alamere is a model office created by Oracle to demonstrate potential uses of Oracle Insurance applications.

Oracle Documaker Enterprise Edition is based on open standards and integrates easily into today’s service-oriented architecture environments. It supports any type of system across the insurance enterprise from core policy administration, and billing systems to CRM and Enterprise Content Management (ECM) solutions such as Oracle Universal Content Management. You can even integrate it with your self-service Web portal so stakeholders can access up-to-date information about their policies and investments. It also provides the agility and flexibility insurers need to support the rapid roll out of new or updated products and remain competitive.

Oracle offers proven tools and migration methods, along with experienced, highly trained insurance domain and technical personnel, to help maintain the intelligence of your data during conversions from legacy systems to a single EDA solution. Leveraging Oracle Documaker Enterprise Edition as a single system can dramatically reduce costs while streamlining operational efficiencies.

Customer success stories
Using the multi-channel delivery options available within Oracle Documaker, a leading insurer specializing in Property and Casualty and Life and Annuities introduced on-demand delivery of letters and significantly reduced time to market of claims correspondence.

With Oracle Documaker Enterprise Edition, you can automate lines of business that were previously considered too small, too specialized, or too expensive. By re-engineering your paper-intensive processes into electronic workflows, you can dramatically shorten the time it takes to introduce a new product or realize revenue. It also enables a green work environment by promoting paperless procedures and interactive, on-demand processes.

Using the solution’s automated insertion fields, you’ll reduce the time, errors, and labor costs associated with manual processing and input while ensuring accuracy and compliance. Oracle Documaker Enterprise Edition improves your response time and enables your organization to produce more attractive and consistently branded policy documents and communications, resulting in increased customer satisfaction.

• Microsoft Word Add-In—Easily author content using familiar software resulting in faster time to production
• Documaker Design Studio—Create and reuse document templates with a user-friendly design tool for accelerating document creation
• Documaker Document Factory—Gain true visibility, control, and management of document production through roles-based dashboards, analytics, reporting, and an administrative console resulting in improved resource allocation and operational efficiency
• Documaker Interactive—Accelerate Web-based creation of correspondence through rules-based configurability, pre-configured workflow through Oracle BPEL Process Manager, and a pre-built content library
• Structured, Interactive, and On-Demand Documents—Empower users to create and assemble compliant documents for delivery in batch, near real-time or real-time
• Multi-language Capabilities—Create, produce and deliver localized, compliant communications for improved customer servicing in regional and global markets
• Powerful Recipient Handling—Easily customize and manage delivery options for one-to-one and one-to-many communications, resulting in highly targeted distribution and improved customer interactions
• Multi-channel Delivery—Rapidly distribute content to customers in their preferred output method, including 14 print streams, email, SMS, HTML, XML, MIME, PDF, RTF, and more
• Complete Document Lifecycle Management—Integrate with Oracle UCM and legacy ECM solutions for archival and retrieval
• Conversion Tools—Migrate from legacy systems to a single enterprise EDA solution while preserving the data and logic of your documents