Oracle Policy Automation Solution for Public Sector

Oracle Policy Automation is a powerful platform to transform complex legislation, regulations, and policy documentation into executable software. It makes it easy for public-sector agencies to service citizens fairly, efficiently, and consistently while maintaining full compliance with laws and regulations. It also allows agencies to give real-time interactive advice about how policies apply to a citizen's or business' specific circumstance, automate very complex government determinations, and to update systems very quickly when laws and policies change.

Oracle Policy Automation software enables public-sector agencies to effectively manage policies by transforming legislation and policy documents into executable and maintainable business rules using the familiar format of Microsoft Word and Excel document formats. Agencies are able to deploy the rules to different service-delivery or processing channels without modification. This means the same rules support Web self service, call center, back office, and financials. The product includes a pre-built Web service for SOA deployments and a pre-built Web questionnaire application.

Oracle Policy Automation is designed to:

• Empower business users with unique natural-language authoring capabilities, allowing subject matter experts to manage ongoing change using Microsoft Word and Excel
• Achieve complete consistency across multiple channels (self service and call center) and languages using guided questionnaire experiences, with advice to citizens generated automatically
• Provide detailed decision reporting to understand how determinations are made, including retroactive entitlement calculations
• Assess impact of policy changes by enabling what-if analysis of proposed amendments
• Reduce cost through integration with major platforms, including both legacy and modernized systems

• Oracle Revenue Management for Public Sector Authorities