| Benefits | Descriptions |
| Modernize the IT Infrastructure | - Eliminate application silos and redundant systems through the systematic consolidation and integration of IT infrastructure assets
- Extend legacy systems as Web services, and integrate with native Web services through SOA
- Implement a single constituent view by securely integrating information silos from multiple departments & programs as a single-source-of-truth
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| Increase Efficiency and Transparency | - Redesign processes and adapt to changing government regulations
- Deliver shared services
- Ensure integrity and transparency of operations
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| Transform Government Service Delivery | - Transform the constituent-to-government interaction
- Deliver integrated and streamlined services across departments and agencies
- Implement continuous improvement in service delivery through the systemic adoption of performance and analysis tools
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