One of the challenges in Retail is controlling labor hours while improving service levels with customers. In a labor-intensive industry like retail, the ability to manage store operations with better insight results in better finanical performance while improving the customer experience.
Oracle Workforce Scheduling solution is a simple-to-use application that can reduce overstaff situations, and understaffing in peak periods. The solution takes key metrics into account such as demand, employee preferences, skills, availability, labor laws, and payroll budgets to calculate the most optimal schedule.
FEATURES AND BENEFITS
Flexible business model which can be easily configured and dynamically adjusted when the retail environment changes
Simple and highly interactive user interface which guides the retail manager through the scheduling process
Provides a dynamic display of workload coverage
Produces optimum schedules based on highly advanced analytical capabilities