Hospitality

9 of the 10 Top Hotels Use Oracle

Oracle’s applications, middleware, and infrastructure solutions enable hospitality organizations to deliver personalized customer experiences, improve operating efficiency, effectively manage labor, and simplify information technology environments.

 
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Oracle’s solutions will enable hospitality companies to personalize and differentiate the customer experience, empower and effectively manage their workforce, improve operating efficiency, and simplify IT operations.

Benefits Descriptions
Deliver Personalized Customer Experiences
  • Manage your loyalty program, national accounts, groups, VIPs, and other strategic relationships with a 360-degree view across the enterprise
  • Provide an enterprise view and lifecycle management for group sales
  • Increase up-sell and cross-sell results
Manage and Empower Your Workforce
  • Personalize customer interactions at all touch points to drive customer satisfaction and retention
  • Identify, train, and assign people to the right roles
  • Improve productivity, increase employee satisfaction
  • Produce timely labor forecasts and monitor actuals and compliance with labor standards
Improve Operating Efficiency
  • Reduce the time and effort required for planning and budgeting
  • Reduce supply chain costs while improving visibility and control
  • Improve productivity and performance in back-office operations
Streamline and Simplify IT Operations
  • Simplify the technology footprint in properties through centralized applications and cloud-based deployments
  • Improve agility through a service-oriented enterprise architecture
  • Lower costs through the use of virtualization technologies
 
 
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