Gas Utilities

Oracle helps natural gas utilities meet today's imperatives to do the following:

• Help customers conserve energy and reduce carbon footprints
• Keep energy affordable
• Strengthen and secure communities' economic foundations

Oracle Utilities Customer Care and Billing underpins your relationships with customers—providing accurate bills; supporting your contact center; generating customer communications; managing credit and collections; and supporting your staff with a wealth of customer information from which to develop new programs and business processes.

Retail utilities in competitive markets can support marketing with Oracle's Siebel CRM, the leading customer relationship management system that empowers you to offer the right products to the right customers.

Utilities in regulated and transitioning markets use Oracle Utilities Rate Management to find just and reasonable rates that maintain profitability.

And internet contacts with customers are easy and secure with Oracle Self-Service.

When it comes to handling deliveries to retailers and large customers with wholesale market access, Oracle provides you with applications that help you meet your obligations quickly, smoothly, and profitably. Oracle Utilities Meter Data Management provides auditable data trails that help to ensure accurate billing. Oracle Utilities Load Analysis, Oracle Utilities Load Profiling and Settlement, Oracle Utilities Quotation Management, and Oracle Utilities Portfolio Management are key solutions for understanding operations, forecasting needs, and maximizing profitability. And distributors with a limited number of billed parties will find Oracle Utilities Billing Component ideally suited to their needs.

Installing, maintaining, and replacing plant and linear assets is far more effective when you choose Oracle asset management applications such as Oracle Utilities Work and Asset Management; Oracle Enterprise Asset Management (part of Oracle E-Business Suite); and Oracle's Primavera products. And to maximize the efficiency of field crews, use Oracle Utilities Mobile Workforce Management for scheduling, tracking, and field-crew support.

When all your information needs to come together for analysis and planning, Oracle's comprehensive selection of business intelligence packages is at your service. Oracle Utilities Business Intelligence gathers and analyzes operational data from utility-specific applications and displays results in portals that permit executives and other users to monitor activity, stop problems before they start, and ask a wide variety of what-if questions. Oracle's Hyperion enterprise performance management products are the clear leaders in the area of financial analysis. And Oracle Business Intelligence Enterprise Edition brings a new dimension in helping you understand the complete organization in order to optimize its success.