Oracle helps natural gas utilities meet today's imperatives to do the following:
Help customers conserve energy and reduce carbon footprints
Keep energy affordable
Strengthen and secure communities' economic foundations
ORACLE LINKS GAS UTILITIES TO CUSTOMERS
Oracle Utilities Customer Care and Billing underpins your relationships with customers—providing accurate bills; supporting your contact center; generating customer communications; managing credit and collections; and supporting your staff with a wealth of customer information from which to develop new programs and business processes.
Retail utilities in competitive markets can support marketing with Oracle's Siebel CRM, the leading customer relationship management system that empowers you to offer the right products to the right customers.