Water Utilities

Oracle helps water utilities meet today's imperatives to do the following:

• Help customers and communities conserve water
• Keep water flowing at affordable rates
• Rebuild severely deteriorating infrastructure

Oracle Utilities Customer Care and Billing underpins your relationships with customers—providing accurate bills; supporting your contact center; generating customer communications; managing credit and collections; and supporting your staff with a wealth of customer information from which to develop new programs and business processes.

Oracle Utilities Rate Management helps you find just and reasonable rates that provide adequate operational revenue and funds for capital investments. And Internet contacts with customers are easy and secure with Oracle Self-Service.

When it comes to handling innovations like daily or interval meter reading, Oracle Utilities Meter Data Management helps you manage the data and develop the new business processes that maximize value.

Installing, maintaining, and replacing plant and linear assets is far more effective when you choose Oracle asset management applications such as Oracle Utilities Work and Asset Management; Oracle Enterprise Asset Management (part of Oracle E-Business Suite); and Oracle's Primavera products.

When all your information needs to come together for analysis and planning, Oracle's comprehensive selection of business intelligence packages is at your service. Oracle Utilities Business Intelligence gathers and analyzes operational data from utility-specific applications and displays results in portals that permit executives and other users to monitor activity, stop problems before they start, and ask a wide variety of what-if questions. Oracle's Hyperion performance management products are the clear leaders in the area of financial analysis. And Oracle Business Intelligence Enterprise Edition brings a new dimension in helping you understand the complete organization in order to maximize success.