Ridding cities and suburbs of unwanted trash and recyclables is an endless challenge. Oracle helps local governments and private waste management companies handle the task quickly and efficiently.
Local governments that handle water and waste in a single department are discovering that they can use Oracle's water utilities solutions to cover waste management, as well.
For independent waste operations and for standalone municipal waste departments, Oracle offers additional solutions tailored to their specific needs.
OPTIMIZE WORK PLANNING AND EXECUTION
To remain competitive, you need proactive work management strategies. Oracle Maintenance Management, Oracle Projects, and Oracle Supply Chain Planning work together seamlessly so you can monitor operational data such as maintenance history, performance trends, and operating conditions—then use this information to proactively manage resources such as inventory, equipment, and skilled personnel. Benefits include reduced asset failures and unplanned downtime, increased asset utilization, lower asset maintenance costs, optimized work scheduling and assignments, and increased regulatory compliance.
STREAMLINE FIELD SERVICE OPERATIONS
Field operations are key to your profitability. Normal routes must minimize driving time and fuel use. You need to achieve this same efficiency when traffic conditions change, when one crew needs to cover for another, when emergencies arise, and when customers have problems. Oracle's service optimization solution ensures fast, accurate, optimized scheduling and field workforce management. Waste Management companies may also use Oracle Field Service to empower field technicians with consistent, accurate, and actionable information—from service contracts to inventory levels. By increasing the efficiency of your field service operations, you can reduce costs; increase repair quality and service output; and provide rapid response and issue resolution.
IMPROVE CUSTOMER RESPONSIVENESS AND ISSUE RESOLUTION
Oracle Utilities Customer Care and Billing underpins your relationships with customers—providing accurate bills; supporting your contact center; generating customer communications; managing credit and collections; and supporting your staff with a wealth of customer information from which to develop new programs and business processes.
INTEGRATE WASTE LOGISTICS AND PROCESSING
With our proven technology and comprehensive applications, Oracle uniquely enables utilities to integrate waste logistics and processing by doing the following: streamlining supply chain and customer service operations; optimizing the scheduling and assignment of work; delivering a complete view of customer interaction history; and enabling customer self-service.