Oracle Customer Success Assessment

Get more value out of your Oracle investment

This online assessment has been designed to share Oracle Customer Services good practices across five domains—Strategy, Process, Technology, People, and Governance—to help you get maximum value from your Oracle investments. These good practices and their associated next steps are built on the knowledge and expertise that comes from supporting more than 300,000 customers across the solution lifecycle. This collective experience allows Oracle Customer Services to help enable your success by providing you with insight into how you can reduce total cost of ownership, minimize risk, and improve business value.

Take this assessment and immediately receive an industry wide benchmarking study that can help you understand how your current practices compare to those of your peers. You will be asked a series of multiple-choice questions that should take only 10 to 15 minutes to complete. Oracle may contact you to discuss the survey results and related Oracle products and services.

The detailed, personalized benchmark study will give you:

• A comparison of your results to those of your peers
• Advice on good practices in 25 practice areas across 5 domains
• Recommended actions you can take to improve your practices
• A list of Oracle Services to assist you in your practice improvements

• Begin the Oracle Customer Success Assessment