Oracle Workforce Scheduling is a comprehensive offering that helps organizations accurately forecast and schedule workers to meet both customer service and cost objectives. Based upon the functionality Oracle obtained through its acquisition of TempoSoft's intellectual property, Oracle Workforce Scheduling expands Oracle's human capital management (HCM) footprint and enables companies in the retail and hospitality industries to optimize schedules and meet forecasted workload demand. Oracle Workforce Scheduling is currently available and sold as a stand-alone product. Subsequent releases are scheduled to include integration with Oracle's applications offerings and to extend functionality to other sectors such as retail branch banking, call centers, healthcare and others.
Optimized Workforce Management—optimized staffing schedules can impact customer satisfaction, drive sales and reduce operating costs
Reduced production time—produce a weekly labor schedule in minutes rather than several days, providing managers with more time to spend with customers
Schedule Management—Staffing schedules based upon peak periods can lead to increased customer satisfaction. Organizations benefit from the ability to track key performance indicators that provide visibility into the status of revenue, scheduling and staff productivity
Leverage Mathematical Modeling—Forecast and demand planning features incorporate a statistical analysis engine to forecast daily and weekly business demand