Oracle Live Help On Demand

Oracle's Live Help On Demand is an integrated suite of live voice, chat, and e-mail solutions that enable you to deliver just-in-time, personalized, interactive assistance that will grow online sales, increase customer satisfaction, and reduce customer service costs. Added quickly and easily as a SaaS solution, Oracle Live Help On Demand helps you deliver the right information to the right customer at the right time.

Engage Customers, Grow Your Business

Oracle Live Help On Demand enables you to expedite service interactions, streamline operations, and get more value out of your existing assets. The result is a superior, personalized customer experience.

• Oracle Live Help Interactions On Demand
• Oracle Live Help Chat On Demand
• Oracle Live Help E-Mail On Demand

• Acquire and convert visitors into high-value customers
• Deliver the fastest, most personal, most interactive online sales experience
• Easily resolve customer inquiries
• Gain measurable cost savings by handling customer inquiries via the most cost-effective channel
• Integrate voice, chat, and e-mail help in any online channel
• Easily integrate with your existing infrastructure
• Maximize agent productivity