Oracle Commerce Service Center

Streamline customer service across all commerce touch points

Deliver the best customer service and drive repeat business with faster problem resolution and a personalized, consistent experience across all commerce touch points.

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Exceed Customer Expectations and Reduce Costs

Oracle Commerce Customer Service includes a range of tools from integrated customer service and incident management that empower both contact center agents and site visitors to resolve issues and complete transactions.

  • Deliver superior, just-in-time, personalized, and consistent customer service across the full lifecycle
  • Increase revenue by turning the service center into a sales center
  • Seamlessly help customers across channels, from Web to e-mail, contact center, mobile, social, and more
  • Deliver personally relevant information to each customer at the right time
Oracle 1-800-633-0738
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