Oracle Commerce enables selling experiences that drive clicks and conversions for the world's biggest and best brands. The solution enables businesses selling online to deliver consistent, relevant, and personalized cross-channel buying experiences.
Oracle Commerce delivers best-in-class commerce applications focused on personalized experiences, business user enablement, and scalability to meet the evolving demands of commerce businesses. Oracle Commerce allows businesses to provide seamless customer journeys no matter where or how customers choose to engage—in-store, Web, mobile, social, kiosk, or call center.
At the heart of the Oracle Commerce solution lies the Oracle Commerce Platform, a battle-tested commerce infrastructure that for over a decade has consistently helped the world's best brands surpass online revenue milestones year-over-year. Supported by a modern architecture, the Oracle Commerce Platform allows the most complex digital businesses to innovate in time with market changes and expand quickly and easily to new touch points and geographies.
Oracle Commerce Experience Manager gives business teams the power to make every selling interaction relevant to every customer in any context – web, mobile, in-store. It is the only tool on the market that allows non-technical users to combine unlimited variations of virtual product and customer data to deliver personalized assortments of relevant products, promotions and content to buyers based on what they want in that moment and entice them with what they might want in the future.
Oracle Commerce Merchandising puts full control over the merchandising process directly into the hands of the business users, including product catalog and asset management, pricing and promotions, customer segment and profile management, and site definition. Businesses can respond more quickly to rapidly changing consumer and business demands, with easy-to-use business tools that minimize clicks to product catalog, promotions, personalization and multisite management.
Oracle Commerce Service Center streamlines customer service and integrates all customer touch points to help you increase customer satisfaction and loyalty, while reducing the cost of customer service. With faster problem resolution and a personalized, consistent experience across multiple channels, businesses can deliver the best possible customer service experience and drive repeat business to their commerce sites.