Oracle Communications Customer Experience

Enabling Communications Service Providers to Deliver an Engaging Customer Experience

Provides a holistic approach that allows service providers to expand their customer base, reduce churn, and monetize customer relationships by offering engaging customer experiences at all touch points.

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  • Enable seamless cross-channel purchasing and services experiences
  • Offer your customers the products and services they want now
  • Deliver and fulfill complex orders rapidly and accurately
  • Personalize interactions through choices, notifications, and knowledge
  • Enhance services with effective monitoring and proactive responses
  • Engage your customers with personalized interactions
  • Shorten time to market for offers and services
  • Improve operational efficiencies
  • Increase revenue opportunities
  • Reduce TCO

More About Oracle Communications


Service and network equipment providers use Oracle to optimize, innovate, and thrive.

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