Oracle Communications Unified CRM and BRM

Unified CRM and Billing and Revenue Management

Maximize customer value via unified customer lifecycle management, personalized interactions, and extreme business flexibility to meet ever-changing market demands.

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  • Configurable, standards-compliant, productized solution
  • Integrated applications unify the user experience
  • Powerful, flexible features help personalize the customer journey
  • Streamlined workflows optimize business processes around customer interactions
  • Delivers a consistent and personalized customer experience across all channels
  • Increases customer satisfaction through data consistency, unified processes, and accurate billing
  • Maximizes revenues with the extreme business flexibility needed for innovation
  • Reduces implementation risk and time via prebuilt integrations, extensive partner network, and standards compliance
  • Controls operational expenses through comprehensive productized solution with vendor support
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