Oracle Communications Order and Service Management
Accelerate New Offering Design and Time to Market
Manage the order fulfillment lifecycle across enterprise systems—including billing, shipping, and workforce management—while also managing and tracking service fulfillment activities across activation and inventory applications.
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Overview
- Zero-configuration offer design and rollout
- Dynamic order decomposition, orchestration plan generation, and execution
- Decouple fulfillment flows from IT topology
- Intelligent change management to support in-flight order change management
- Multichannel order capture, order status visibility, and order fallout management
Benefits
- Reduce offer time to market
- Improve order accuracy
- Reduce order fallout
- Increase customer satisfaction
- Accelerate business and IT transformation
Related Solutions
- Oracle Communications Rapid Offer Design and Order Delivery Solution
- Oracle Communications Rapid Service Design and Order Delivery Solution
- Oracle Communications Billing and Revenue Management
- Oracle Application Integration Architecture for Communications
- Oracle Product Information Management Data Hub
- Oracle’s Siebel Customer Relationship Management
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