Oracle CRM On Demand Integration

Strategic integrations yield cross-functional visibility, coordination, streamlined tasks, and increased productivity.

To operate more efficiently, you need to integrate all the silos of information in your enterprise, creating an end-to-end, adaptable business process that allows you to overcome the complexities of your application environment and create the capabilities you need to meet business change more quickly. Oracle CRM On Demand can help you do that.

Oracle CRM On Demand is the only solution available on the market that provides Web services support as well as pre-built integration to Oracle business applications and other applications to fully integrate your extended enterprise with the power of CRM.

FEATURES AND BENEFITS

  • Utilize the environments you already know
    With Oracle CRM On Demand, you can leverage your existing development environments: Oracle JDeveloper, IBM WebSphere, Microsoft .NET, or BEA WebLogic. You can use a comprehensive set of XML/SOAP APIs for accessing our business logic and data services to retrieve, modify, create, delete, and synchronize information.
  • Expand your integration capabilities
    Updating several different applications with separate logins often leads to information gaps or inconsistencies from human error. Oracle's Web Services On Demand API solves the multi-system problem by creating seamless, real-time integrations between those multiple systems and Oracle CRM On Demand. End users can obtain holistic, secure views of customers by using standard, configurable integration technology such as Web links, custom tabs, mash-ups, JavaScript, or RSS feeds. Users have rapid access to contextual data from other systems, and a quick navigation point, giving administrators the ability to integrate without requiring development or IT resources.
  • Leverage single sign-on
    You can choose to be authenticated into Oracle CRM On Demand automatically, once authenticated within your corporate network or portal, without having to enter your log-on credentials a second time. You can get a single identity management system for all applications.
  • Access robust enterprise-grade security
    Protecting your data is of paramount importance to Oracle. To ensure data is protected, Oracle CRM On Demand provides multiple security features including configurable authentication options such as single sign-on, configurable sign- in, various session handling options, IP address filtering, user authentication and validation, session authentication, Cross-Site Request, Forgery protection (CSRF), virtual private network (VPN) support access, and the most secure data facility in the world.
  • Single vendor solution
    Increase your sales organization’'s performance, adoption, and information access with pre-built integrations between Oracle CRM On Demand and Oracle’s Siebel CRM,  JD Edwards EnterpriseOne, and Oracle E-Business Suite—and even third-party applications like Microsoft Office and Lotus Notes. Leverage these prebuilt solutions to connect mission-critical enterprise applications at the data, business process, and user interface levels and provide out-of-the-box support for key business flows such as opportunity-to-quote and lead-to-order—all with a consistent user interface experience. And, because these integrations are based on Oracle’'s standards-based Application Integration Architecture and Oracle Fusion Middleware, you can easily extend these integrations to meet the unique and evolving requirements of your organization.
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