Oracle TeleSales is a call center application designed for inside sales professionals, including inbound telesales and outbound telemarketing agents. Oracle TeleSales provides a versatile set of tools to help the inside sales team manage the entire sales cycle, from marketing to booking orders. Key functions include comprehensive customer and contact management, list generation, lead, opportunity and pipeline management, quote and order generation, event registration and collateral fulfillment. Whether selling over the phone, via the web or through mobile devices, Oracle TeleSales offers a true multi-selling solution that supports the sharing of leads, opportunities and forecasts.
Integrate and Streamline Your TeleSales Process Oracle TeleSales is part of Oracle Sales and integrates seamlessly with other Sales applications, including Oracle Sales and Oracle Proposals.
FEATURES AND BENEFITS
Understand Customers Better Quickly understand the purchase and product preferences of your customers through viewing specific sales, service and collections information in one place.
Boost Agent Productivity Complete and Integrated Sales Solution to Manage the Entire Sales Cycle through unifying the tracking of all tasks and activities.
Close Deals Faster Expedite the closing process with tools that enable you to assign the right resources to the right sales team.