| Feature | Benefit |
Centralized Fulfillment Monitoring - Central monitoring of order status across disparate systems
- Pre-defined set of actions to resolve exceptions for a set of selected order lines
- Pro-active identification and resolution of potential problem orders
| - Respond faster to status inquiries
- Reduce exception handling cost
- Increased customer satisfaction
|
Highly Adaptable Business Processes - Centralized decomposition rules to break complex orders into separate, interrelated fulfillment plans to multi- channel, division, and partner fulfillment networks
- Automated, centrally-defined orchestration processes
- Forward/backward process planning and Gantt chart view to track key process milestones including at-risk severity
| - Reduce order handling costs
- Decrease time to revenue
- Improve accuracy of promise dates
|
Global View of Availability - Single administration environment to define common order promising rules
- Integrated cost data and order promising rules for profitable-to-promise based availability
- Recommendations for supply alternatives and ability to simulate the impact before committing
- Embedded intelligence to measure effect of supply decisions on cost and on-time delivery metrics
| - Provide consistent order promising
- Reduce inventory costs
- Improve on-time delivery
- Improve supply KPI compliance
|
Printer View