JD Edwards EnterpriseOne Customer Self Service
Resolve Any Issue With the Right Information
Give your customers real-time, 24-hour access to purchasing and order status information via the internet using an intuitive, easy-to-use interface. Oracle's JD Edwards EnterpriseOne Customer Self Service can recognize the customer and personalize the experience by providing specific and relevant information, promoting improved communication while lowering the cost of routine transactions and freeing your agents to devote more time to customers with special issues.
Stay Connected:
- Customer online access to order status, shipment tracking, inventory availability, account balances, and account information.
- Sales order entry and review.
- Onscreen script prompter and automatic capture of data
- Personalized customer alerts.
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JD Edwards EnterpriseOne Customer Relationship Management Products
Customer Success Stories
"With Oracle, we have eliminated risk, increased productivity, improved efficiency, and served our customers much more effectively. We are able to access critical data from one central location. The visibility is a huge benefit. "
Candide Lopez, Vice President of IT and ERP, Bal Seal Engineering, Inc
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