Customer Ledger Inquiry transforms and routes important information directly to your customer A delivery profile defines how the information is to be transformed, where it is to be placed, if there is an email template (multiple templates), and what email address is to be used Pre-defined email templates can be used to streamline the process The recipient views what you are viewing.  Export text, flat file, PDF, Excel style XML, or XML, as well as more complex reporting distributions such as month end reporting, invoicing, statements, AP checks, etc.