PeopleSoft Enterprise CRM 9.1 for Higher Education

Oracle's PeopleSoft CRM 9.1 release for Higher Education provides colleges and universities with new and enhanced capabilities and delivers the tools and technology they need to develop and manage successful, high-value relationships with all their constituents. New features include:

  • Out-of-the box integration with Campus Solutions
  • Comprehensive event planning, management, and results analysis
  • Service center for higher education
  • Constituent 360-degree view

CRM for Higher Education is an industry solution in Oracle's PeopleSoft Enterprise product line.


Manage entire constituent lifecycle

  • Establish and strengthen relationships through the constituent lifecycle to keep them involved
  • Personalize communications by leveraging real-time information integrated between systems
  • Provide a seamless interface for enhanced user experience and improved productivity

Maximize recruiting effectiveness

  • Deepen knowledge of individual needs and interests through interactive communications
  • Leverage multiple message channels to grow prospect interest
  • Produce more qualified candidates with personalized survey and inquiry management

Improve retention rates

  • Provide better access and information through the integrated, 24/7 constituent service center
  • Deliver faster issue resolution with seamless information flow between systems
  • Proactively identify at-risk students for immediate action and issue resolution
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