PeopleSoft Enterprise eBill Payment

Maximize Customer Benefits

• Increase convenience for your customers by allowing them to monitor their account status
• View recent transactions, invoices, invoice history, and make payments over the internet
• Improve customer retention by delivering high touch customer service through the self-service portal
• Reduce data management by enabling self-service account management and allowing customers to manage their addresses, contact and credit card information

Maximize Cash and Reduce DSO

• Speed collection efforts by allowing customers to pay using credit or debit cards
• Forecast revenue and gain visibility into future cash inflow by allowing customers to setup future payment dates
• Introduce payment flexibility by allowing customers to pay in real-time their entire account balance, individual invoices or partial invoices
• Lower costs on customer service by automating dispute handling and enabling customer communication through electronic channels
• Reduce processing, labor and equipment costs by delivering bills in electronic format

Enhance the Bill Payment Experience

• Automate bill presentment and payment processing through integration with PeopleSoft Billing and PeopleSoft Receivables
• Support real-time payment confirmation and authorization for credit cards through integration with third party payment processing vendors
• Support customers world-wide with multi-language and multi-currency capabilities