PeopleTools and Web 2.0


Web 2.0 describes the trends in web applications and web design that enhance creativity, information sharing, and, most importantly, collaboration among users. These concepts enable the creation and evolution of web-based communities that, in an enterprise setting, can enhance business process efficiency and effectiveness. The term "Web 2.0" doesn't refer to any new technical specification or particular version of software. Rather, it refers to a group of enabling technologies that change the ways in which software developers and end-users build and use Web applications.

PeopleSoft began providing Web 2.0 features such as Discussion Forums and Online document management in 2003 when the term 'Web 2.0' had not yet been coined. This came with the release of Enterprise Portal 8.9. We have continued to improve the collaborative features of the Portal (now called the "PeopleSoft Interaction Hub") making it a leader in Web 2.0 capabilities. We extended collaborative functionality particularly with the delivery of Collaborative Workspaces and other community features. Additional important Web 2.0 modules and the ability to employ Web 2.0 functionality directly within PeopleSoft applications are also available.



PeopleSoft Interaction Hub provides Collaborative Workspaces for use across your PeopleSoft applications. Collaborative Workspaces enable users to create virtual team rooms to collaborate on projects, and provides an efficient way to manage the interaction and artifacts of teams. In addition, collaborative services like tagging, discussion forums, and related links and attachments can be distributed to any PeopleSoft application page through the related content framework. This enables Web 2.0 capabilities in context of transactions and business processes.

These Web 2.0 features support collaborative activities in Enterprise business processes:

  • Collaborative authoring (and document attachments)
  • Discussion forums
  • Participant profiles (for social networking, based on stripped-down Resource Finder)
  • Group calendar (including. Team Events)
  • Related links
  • Polling
  • Action items (Task Lists)
  • Worklist integration with applications
  • Feed reader
  • Notifications/alerts
  • Email and Calendar integration (Outlook, Exchange, Notes)
  • Wiki
  • Blogs
  • Tagging
  • Feed Publication


  • Brings the right resources together on business processes
  • More effective and efficient than non-integrated solutions
  • Cost-effective
  • Easy to deploy and manage
  • Can be easily used in context of PeopleSoft transactions
  • Can be used with individual, project team, or process focus
  • Built on the PeopleTools foundation

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