Oracle Retail Customer Insights Cloud Service

Understand Your Customers and Their Behaviors

Provides retailers with customer-specific insights derived from segmentation analysis, demographic analysis, market basket/product affinity analysis and promotion analysis to enable a better understanding of customers and their behavior.

  • Oracle Retail Customer Analytics
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  • Cloud-based packaged, prescriptive, role-based dashboards help you get quick value from your customer data
  • Leverage the strength of our Retail Insights Platform built on top of Oracle's Business Intelligence Platform to build your own dashboards from thousands of metrics and attributes
  • Easily upgrade to Oracle Retail Merchandising Insights to leverage key insights that combine customer data with core merchandising data to tease out latent customer insights across products, locations, and touchpoints
  • Easily integrate with any Oracle Retail or other third-party source systems
  • Optimize your Commerce Anywhere strategies based on 360-degree view of the customer across the enterprise and improve customer loyalty and retention
  • Combine with Oracle Retail Merchandising Insights to drive informed customer-centric strategies and optimize the Commerce Anywhere experience
  • Quickly and easily convert data into actionable insights without requiring specialize in-house skills

More About Oracle Retail Business Intelligence Solutions


Access proactive exception management that immediately identifies opportunities, recommends courses of action, and automates routine tasks.

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