Oracle RightNow Dynamic Agent Desktop Cloud Service

Fast, Accurate, Consistent Information across All Channels

Oracle RightNow Dynamic Agent Desktop Cloud Service enables you to deliver superior customer experiences by unifying enterprise systems and guiding call center agents through business processes across channels, agent pools, and geographies. Capture, track, assign, and manage customer requests, from initial contact through resolution across all channels, including social media.

  • Oracle RightNow Dynamic Agent Desktop Cloud Service
 

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