Oracle RightNow Feedback Cloud Service
Actionable Voice of the Customer
Oracle RightNow Feedback Cloud Service is a fully integrated, enterprise-class feedback management software solution that makes it easy for you to gather and act upon critical voice-of-the-customer insight in real time across web, social media, and contact centers. Drive continuous improvement through programs that engender loyalty and retention.
Stay Connected:
- Listen, monitor, and act on customer feedback across web, social, and contact center touchpoints
- Reduce costs and increase efficiency by consolidating company-wide feedback processes into a single enterprise feedback solution
- Quickly identify potentially unhappy customers and prioritize for follow-up
- Intelligently act on survey responses, automatically routing results to designated individuals or departments
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- 1-866-630-7669
Contact Sales for Product pricing and licensing questions.
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