Oracle RightNow Professional Services

Oracle RightNow Professional Services has the skills, business insight, and customer experience expertise to help you capitalize on the full potential of the Oracle RightNow CX Suite solution. Through engineering, consulting, and/or coaching engagements, we will make sure that you deliver results––fast––and give your customers a superior customer experience during every interaction with your brand. No other service organization is better equipped to help you achieve the results you're looking for:

  • Discovery Services
  • Consulting and Implementation Services
  • Product Extension and Integration Services

Our expertise extends to our services partners who can provide your organization with a variety of services to ensure success with the Oracle RightNow CX Suite solution.

How We Do It
The road to success starts at Oracle. Our business model is based on our clients getting excellent value from our solutions. The Oracle RightNow Project Methodology (RPM) is built on experience gleaned from more than 5,000 projects. This methodology helps clients achieve their business goals by delivering a consistent, repeatable implementation approach with proven, measurable results.

Professional Services Engagement
Leverage Oracle's expertise for completing initiatives unique to your organization by requesting a RightNow engineering, consulting, or training engagement. Upon submission, a member of the Oracle RightNow Professional Services team will contact you directly to finalize your request and to deliver the engagement.

Oracle RightNow Cloud Managed Service/Outsourced Solution Administrator
Engage your purchased Oracle RightNow Managed Services consultant or Oracle RightNow Outsourced Solution Administrator to assist with your Oracle RightNow CX Suite administration. If you have purchased Oracle RightNow Managed Services or Oracle RightNow Outsourced Solution Administrator hours, you may submit requests directly to your consultant outsourced solution administrator via this form. Request a Consultant.


Engage a Sales Expert

  • 1-800-633-0738

Contact Sales for Product pricing and licensing questions.

Access Support

30-Day Trial
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