Oracle RightNow Service Experience Platform

Security to protect your business, reliability to trust your brand, flexibility to scale to your needs. The Cloud, delivered your way

Purpose built Cloud-based platform to deliver great customer experiences across all channels of interaction. For over a decade, Oracle RightNow has taken learnings and matured the Cloud infrastructure to lead the way in SaaS delivery, supporting over 2 billion global transactions a day for some of the world's largest brands.

  • Oracle RightNow Service Experience Platform
 
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Unmatched Security and Compliance

  • DIACAP, NIST, HIPAA, FISMA
  • Segregation of data at the DB level
  • PCI Certified Cloud
  • Government Cloud
  • Government Cloud for DoD

Transparent Cloud Management

  • Gives CIOs and IT managers client-specific, actionable insight into the mission-critical operations, security, and infrastructure
  • Monitor per channel, Incidents, License Capacity, Service Levels, Change Management

Open Standards Integration and Business Administration Extensibility

  • Open standards-based API's to integrate into back end and mission critical systems across the enterprise and cloud
  • Custom Objects enables organizations to extend and customize the Oracle RightNow CX Service Cloud data model to support unique business processes
  • Add-In's provides clients with the ability to extend the reach of the Oracle RightNow CX Service Cloud with a framework for developers to write custom code that can be deployed to sites, interfaces, and account profiles

Flexible Cloud Delivery

  • Money back guaranteed SLAs
  • Flex Up/Down licensing / usage
  • Fixed price multi-year contract
  • Annual cancellation option
  • Flexible upgrade schedule
 

Engage a Sales Expert

  • 1-866-630-7669

Contact Sales for Product pricing and licensing questions.


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