Oracle RightNow Innovation Community Cloud Service
Collaborative Consumer Insights to Move Your Business Forward
Oracle RightNow Innovation Community Cloud Service helps you connect with your most loyal, knowledgeable customers—the ones with strong opinions and great product ideas. Our online community solution is fine-tuned to bring consumer insights to the innovation processes to help you identify new business opportunities, prioritize and refine ideas, and develop your next breakthrough product.
Stay Connected:
- Reduce research and development costs and discover profitable new ideas and business opportunities
- Channel the enthusiasm of your customers to drive innovation and build your brand, and take your products and services from good to great
- Turn a static, out-of-date knowledge base into a dynamic source of information by combining user-generated and corporate content
- Enable customers to form personal networks, communicate through private messaging, participate in discussions, and share community content with the broader social web
Tools for Evaluating
- Overview: Customer Experience Impact Report (PDF)
- White paper: Customer Care in a Social World: Are We There Yet? (PDF)
- White paper: Is Social Media Transforming Your Business? (PDF)
- Data sheet: Oracle RightNow Social Experience (PDF)
- Data sheet: Oracle RightNow Innovation Community Cloud Service (PDF)
Engage a Sales Expert
- 1-866-630-7669
Contact Sales for Product pricing and licensing questions.
Access Support
- RightNow Support
View Top Support Answers or Get Help.
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