Oracle RightNow Support Community Cloud Service gives consumers the opportunity to help you deliver exceptional customer support. By empowering consumers to share their experiences, ideas, and advice, they become trusted resources for cost-effective, peer-to-peer support. In the process, your consumers’ contributions will turn them into community experts and generate reusable content for your knowledge base.
|Crowd-Sourced Knowledge Base|| |
|Searchable Multimedia Resource Library|| |
|Discussion Forums|| |
Robust Moderation Tools