Oracle RightNow Support Community Cloud Service

Consumers Growing from Each Other

Oracle RightNow Support Community Cloud Service gives consumers the opportunity to help you deliver exceptional customer support. By empowering consumers to share their experiences, ideas, and advice, they become trusted resources for cost-effective, peer-to-peer support. In the process, your consumers’ contributions will turn them into community experts and generate reusable content for your knowledge base.

  • Oracle RightNow Support Community Cloud Service
 
Stay Connected:
  • Reduce support costs, build brand loyalty, and empower your customers while creating a support community
  • Leverage user-generated content to build a searchable repository of useful information
  • Enable customers to ask questions, let other community members submit answers, and then capture, rate, and reuse the collective expertise of your community
  • Escalate questions into incidents on the agent's desktop, where agents can view community members' profile data and manage follow-up actions
 

Engage a Sales Expert

  • 1-866-630-7669

Contact Sales for Product pricing and licensing questions.


Access Support

30-Day Trial
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